SaaS Service Agreement Template

Set clear terms and conditions for your SaaS services using our customizable template for SaaS Service Agreements.

✅ Service Description:

• Clearly defines the SaaS services provided, including access to the SaaS Application.
• Specifies user licenses, granting a non-exclusive, non-transferable license to the Customer.
• Outlines the Service Level Agreement (SLA) commitments, ensuring transparency regarding service availability and performance metrics.

✅ Payment Terms:

• Clearly outlines the fees for SaaS services, payment frequency, and method in Exhibit A.
• Defines the responsibilities for taxes, ensuring clarity on financial obligations.

✅ Intellectual Property and Confidentiality:

• Clearly establishes ownership of the SaaS Application with the Provider.
• Safeguards Customer data, ensuring the Provider does not use or disclose it except as necessary for SaaS services or as required by law.
• Enforces confidentiality obligations for both Parties regarding any confidential information exchanged during the Agreement.

What Will I Get?

• Customizable Google Docs/Word document
• 7 pages
• 7 pre-built sections
• SaaS Service Order Form
• Service Level Agreement (SLA)

What is the Refund Policy?

Because of the nature of the product (instant download), the template cannot be returned or exchanged as you immediately get access to the files as soon as you purchase them. However, since your satisfaction is my priority, I'm here to ensure you have a positive experience. If you have any problems with our product, feel free to reach me at artem@startaxel.com and I will be happy to help!